The National Civility Center is a not-for-profit organization established in 2000 to help people make their communities better places to live. We believe that a comprehensive approach to community improvement - one that engages all local stakeholders around shared ideas and a unified plan for action - can help community members and organizations become more effective at solving tough social issues. We have authored a book Bring A Dish To Pass: The Civil Action of Community Improvement to be used in getting this dialogue started in your community. We also have available a case statement on the topic of involving the private sector in community improvement efforts. The National Civility Center recognizes that healthy systems are dynamic systems and that most organizations/communities find themselves consistently in the middle of profound processes of change. We have observed however